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Chart Data Viewing, Data processing and Alerts are delayed

Incident Report for Nobl9

Resolved

This incident has been resolved.
Posted Sep 12, 2024 - 18:47 UTC

Update

Charts, processing, and alerting systems are fully operational. However, if any alerts were generated during the incident, they may be delayed. If you have any questions, please feel free to reach out to support at support@nobl9.com.
Posted Sep 12, 2024 - 18:05 UTC

Monitoring

The platform is back up; charts are back, processing and alerting are recovering.
Posted Sep 12, 2024 - 17:56 UTC

Update

We are continuing to investigate this issue.
Posted Sep 12, 2024 - 17:48 UTC

Update

Data processing and alerts are now delayed as well. We are continuing to investigate the issue.
Posted Sep 12, 2024 - 17:40 UTC

Investigating

We are currently investigating an issue with being able to view data in the web UI of Nobl9. Data collection, processing, and alerting is not impacted.
Posted Sep 12, 2024 - 17:09 UTC
This incident affected: app.nobl9.com (Data Intake - Agent stable and beta, Chart Data, Alerting).